Saturday, March 7, 2009

Customizable Book Ends

Book Ends


These custom book ends are the coolest! They are available in 20 base finishes and 90 finial options. Whether your child’s bedroom is a sports, animals, or transportation theme, these book ends with finial options can lend that final touch.

To purchase these products go to FOWfurniture.com



Sunday, March 1, 2009

12 Months, No Interest, No Payment Furniture Financing


FOW proudly offers 2 easy payment plan options for furniture financing: 6 months interest-free financing and 12 months interest-free financing. Once approved, the promotional period will start as soon as you receive your merchandise. There are no minimum payments required but you must pay the purchase price in full before the end of the promotional period. Each month CitiFinancial will mail you your monthly statement which will show the most current balance. If you pay the purchase price in full within the promotional period, no accrued interest will be due, but if you don’t pay the purchase price in full during the promotional period, all of the accrued interest will be charged.

So what exactly does all of this mean in layman’s terms? What exactly is interest-free furniture financing? What is a no payment furniture plan?

Let us discuss 12 months, no interest, no payments when it comes to furniture purchases. The 12 months is obviously the duration of the promotional period of your purchased furniture. The interest-free or no interest means that if you pay off the balance owed within the 12 month period, you don’t pay any of the interest. That’s right. You pay zero interest. However, if you fail to pay the balance owed within the 12 month period, all of the accrued interest will be charged to your account. The no payments does not mean that you don’t pay anything within the 12 months. It means that there are no monthly minimum payments. You can pay the owed balance however you want. You could skip months but you must pay off the balance within the 12 month promotional period or you incur interest charges.

To apply for furniture financing go to FOWfurniture.com



Wednesday, February 25, 2009

Furniture Protection Plans


Life happens.

The MFS Plans will protect your furniture investment for years to come because they are backed with a proven track record of superior customer service. With coverage that will protect furniture from many spots, stains, damage, and other mishaps, you can enjoy freedom from worry about your furniture.

What does the MFS 5-Year Protection Plan cover?



Fabric Upholstery Premium Protection Plan:
Coverage for fabric upholstery includes all stains excluding bleach and caustic solutions, dye transfer. Coverage for damage includes punctures, rips, burns, breakage of frames, and breakage of mechanisms.

Leather and Vinyl Premium Combination Plan:
Coverage for leather and vinyl includes all stains excluding bleach and caustic solutions, dye transfer. Coverage for damage includes punctures, rips, burns, breakage of frames, and breakage of mechanisms.

Case Goods and Other Hard Surface Furniture Premium Combination Plan:
Coverage for case goods and other hard surface furniture includes all stains excluding bleach and caustic solutions. Coverage for damage includes liquid marks and rings, breakage of frames and panels, gouges, dents, scratches and chips that penetrate the finish, cigarette burns, household heat marks, checking, cracking, bubbling or peeling of finish resulting from a specific incident, lifting of veneers, warping, glass or mirror chipping or breakage, loss of silvering on mirrors, failure of integral electrical components, and nail polish remover.

How to file a claim?

All customer claim submissions will be processed through MFS. Please have your original sales receipt and protection plan number which can be found on the cover of your chosen plan. The customer calls the MFS customer service line. 80% of the calls are answered by a “live” customer service representative in 30 seconds or less. You must call within 14 days of first noticing the problem. (Industry competitors deny any claim that is reported after 5 days of occurrence). The customer service staff will verify the plan purchase and qualify the incident.

If the problem is a simple stain, the customer service representative may offer a free self-help kit and/or self-help instructions. The kit, if appropriate, will be sent by the end of the next business day.

If the problem requires professional service, or if the self-help assistance was not sufficient, MFS will initiate a work order with a professional technician by the end of the next business day. The technician will set an appointment with the customer within 5 business days or less to provide professional in-home service. 80 % of all service orders are completed within 10 business days or less from the date the valid claim originated.

If the technician cannot successfully resolve the problem, MFS will initiate a replacement order with FOW by the end of the next business day. In the event that replacement is required of a piece of furniture that is no longer available, the customer can re-select all matching pieces, of equal or lesser value, so the customer will not be left with mismatched pieces. For example: Customer buys a matching sofa, loveseat, and chair along with the chosen protection plan, and the sofa requires a replacement, but that particular sofa has been discontinued or is no longer available during the 5-year period. Then, the customer can reselect all three matching pieces, even though only the sofa needs to be replaced, so the customer will not be left with mismatched pieces.

If the replacement is required, the customer is not responsible for shipping costs. All shipping costs are covered by the chosen MFS protection plan.

To see the plans go to FOWfurniture.com